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Tech Help!

Check out the resources below whenever you are having issues with technology!

Student Chromebooks

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When to bring your Chromebook to KP Media:

  • The screen is dark/does not turn on

  • It does not connect to Chrome when logging on

  • The screen is cracked and broken

  • Keys are coming off the keyboard

  • The trackpad is no longer working well

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Boxlight & Teacher laptops

We recently switched to Boxlights and Dell Laptops for all teachers at KP.
Please review the information to learn how to effectively use this tool in your classroom.
Need help?

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Still having issues?

Get started with the Parent & Guardian Support Guide:

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Access the Customer Service Portal from ServiceNow:

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Contact Ms. Girón with a description of what is happening. Screenshots help!

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